Frequently asked questions.

We open with the Kappl ski area — typically early December. Bookings stretch through mid-April. Call the Dorfzentrum location for the current opening date.

Skis in the chosen class, plus poles and ski boots in your size. The binding is adjusted to your weight and skill level. Helmet and clothing are not included — we’ll happily help on-site if you need anything.

Yes: children up to age 10 ride for free if both parents rent equipment from us. Teens up to age 14 pay half the adult rate.

In our shop next to the Diasbahn base station — your own locker, drying system for boots, 24/7 access during your rental period. Free of charge for our rental customers.

Up to 24 hours before pickup: yes, no deposit and no fee. After that, prorated if necessary — just let us know, we’re fair on understandable reasons.

We swap free of charge. Premium and Superior classes even include a model change within the class. For ski boots, our fit guarantee applies — if you have problems on the first day, come back and we re-fit you.

Yes. Early Pick-Up from 4 pm the day before, no surcharge. That way you’re on the slope on day one — not in the rental shop.

Three locations, each with its own strength: Dorfzentrum (clothing, winter fashion, fittings), Talstation on the road to Ischgl (express workshop in 15 min, ski depot in the shop next to the lift), Mountain Life (rental hub right by the lift). You pick at online reservation — all three shops share the same system.